Consumer Affairs

A bi-annual safety report for general hospitals ranks a portion of the Lehigh Valley as one of the best patient safety areas in the nation. The report grades the facilities on how well they prevent medical errors, accidents and infections.

An agreement between "car-sharing" company Turo and the Lehigh Northampton Airport Authority won final authority approval Tuesday.

It's time for PPL Electric Utilities' annual summer rate drop. Customers who don't shop their electricity supply will see a price decrease in their rates beginning June.

After changes and a promised expansion project dating back three years, the lot is now for sale

For as many people in the Lehigh Valley that love coasters, there are just as many that are scared of them. A local psychologist says that overcoming fear is possible- just start slow

Despite chilly temperatures, festival-goers were out in abundance.

Happy 30th Birthday, Horizons for Youth! Northampton Community College Bethlehem and Monroe campuses offer week-long summer camps with optional childcare, as well as single classes throughout the year.

Dozens of single-family homes along Barnes Lane in South Allentown will be among the lowest-priced standalone homes in the Lehigh Valley, according to developer Ryan Homes.

The PBS39 Community Advisory Board is a public media requirement from the Corporation for Public Broadcasting, designed to align programming and other policies with the community's specialized educational and cultural needs.

The Pennsylvania Public Utility Commission passed a settlement concerning PPL's incorrect billing issues which caused numerous issues with consumers from late December 2022 into 2023, though some commissioners were concerned about alterations to a civil penalty.

Easton Councilman Frank Pintabone has called on the city's mayor and administrators to set up a meeting with Met-Ed to discuss issues with the city's electric grid, spurred by a series of small blackouts over the weekend.

The 330 Thrift won over its patrons for a second consecutive year with washed-and-ironed pieces that retail between $3 and $10, and its community-minded founder.

Big Lots announced going-out-of-business sales would start in coming days, as it no longer anticipates its purchase agreement with Nexus Capital Management to go through.

Easton has confirmed their agreement with Comcast, which will eventually lead to a third option for internet and cable access for residents of the city.

Allentown City Council members waded through a series of potential amendments to Mayor Matt Tuerk's proposed 2025 budget.

Easton's 2025 budget was approved, amounting to just under $71 million with no property tax increase, during the city's Dec. 11, 2024 council meeting.

Officials say enforcers will work under a limited scope and focus on “public safety” violations, including double-parking and blocking a street or fire hydrant.

Easton's 3rd & Ferry Fish Market held its 10th annual Community Dinner & Toy Drive on Dec. 9, 2024, with community members providing an abundance of food, gifts and cash to help those in need throughout the city.

Primo Water North America alerted consumers Friday that one of its self-service water refill vending machines was found to have "total coliform." The affected machine has been shut down.

The $21.5 million budget does not include a property tax hike, but does have some increases to sewer fees.

Emmaus residents could see an increase in their property taxes in 2025. Emmaus Borough Council is set to discuss the proposal at its next meeting on Monday, Dec. 16.

Shannon Torres, a customer service representative with the U.S. Postal Service, shared tips and tricks to make sure gifts arrive on time and intact.